Experts in herbal pet care

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We do not provide your details to any third parties.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will only e-mail you in the future with information and special offers pertaining to our company that we think will be of particular interest or benefit to you. We will give you the chance to refuse any marketing email from us.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details
  • record of your orders with us
  • your particular interests or requirements

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can request a copy of the data that we hold about you by writing to:
The Data Controller
Dorwest Herbs Ltd
Shipton Gorge

If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

The Dorwest website uses Analytics tracking code to support Display Advertising, specifically Remarketing & Google Analytics Demographics Reporting. Visitors can opt-out of Google Analytics for Display Advertising Interest Reporting using Google’s Ads Settings here:

This website server does not currently respond to the DNT signal, but you can enable DNT=on within your browser settings, and this will also opt-out of Remarketing and behavioural ads.Additionally, You may opt-out of all tracking by installing a browser plug-in here:

Registered in England and Wales, Registration No: Z8154513 , Security No: 10486916